Refund policy

LIMITED WARRANTY/DISCLAIMER:

The warranty period is TWO YEARS for the Analyzer. Any failure of material or workmanship will be repaired free of charge for that specified period from the original purchase (shipping date) of the instrument. AMI will also pay for 1-way ground shipment back to the customer.

The warranty period for the oxygen sensor is 6 months.

Any indication of abuse or tampering of the instrument will void the warranty.

DAMAGES AND ISSUES: 

When you receive the instrument, check the package for evidence of damage and if any is found contact the shipper. Although every effort has been made to assure that the Analyzer meets all performance specifications, AMI takes no responsibility for any losses incurred by reason of the failure of this analyzer or associated components. AMI's obligation is expressly limited to the Analyzer itself.

EXCEPT FOR THE FOREGOING LIMITED WARRANTY, AMI MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IF APPICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SYSTEM, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO TWO (2) YEARS FROM THE DATE OF DELIVERY.

EXCEPTIONS / NON-RETURNABLE ITEMS:

AMI does not make any exceptions to our warranty policy.  No product can be returned without a prior Return Merchandise Authorization (RMA) from AMI.

REMEDIES:

AMI's entire liability and your exclusive remedy under the Limited Warranty (see above) shall be the replacement of any Analyzer that is returned to the Company and does not meet the Company's Limited Warranty.

EXCHANGES:         

Any product exchange will be handled under our warranty policy. 

REFUNDS:

In the case that the customer has authorization from AMI to return a product that has not been used and still in the original condition in which it was shipped, AMI will issue a refund minus a 25% restocking fee.